Workflow and Business Process Management - category of solutions, targeted at formalized management processes in the company. The problem with the attached document "moves" along a certain route in the organization, based on pre-prescribed algorithm, and obtains the necessary visas, edits and reviews, supplemented by the missing materials, etc. This is achieved transparency in the processes and projects, and in the boot of staff.
The main tasks of the system workflow management:
- Support of formalized business processes
- The transfer of tasks and content on the routes
- Assign work tasks and states
- Creating audit logs
- Control of the execution of tasks
- Control of loading personnel
- Examples: harmonization of contracts, assignments, requests for accounts, marketing materials, review claims users
