Industries > Retail


Integrated solution for retail businesses, built on a platform of Microsoft Dynamics NAV, allows a full accounting of finance and trade for the effective management of commercial enterprise. Retail trade - it's highly competitive business, the success of which depends on the behavior of the non-loyal customers, and consequently on the victory in the struggle for the client. The successful development of the retail business it is necessary to focus on data collection and analysis.

Thus, it is critically important to know the answers to several questions:
  • What are the losses from erroneous operations by hand, how often do they happen?
  • Who - personally - your best customers? When they arrive, what they buy?
  • Is it always handled correctly return the goods? Are all the clients their money back?
  • How often selling goods at a discount? Observed whether the discount? Are clients receive discounts?
Solution ERPC Retail, built on the Microsoft Dynamics NAV, offers you a set of tools that will automate the management of your sales network in accordance with your requirements. You will be able to receive all the information necessary for decision making. And most importantly - solutions for the retail trade will allow you to quickly meet customer needs and keep abreast of the current situation.

Benefits of ERPC Retail:


Assortment management. To maintain the range of products used by the classifier. This gives you the following benefits:
  • Significantly faster searching and administration of the range of necessary goods
  • There is a possibility of pricing at the category level, product groups
  • Simplify many operations such as maintenance shops, and product portfolio range supplier


Classification is carried out by groups of items, selected for a particular feature. Each group can be divided into an unlimited number of subgroups, which also can drill.


Goods movement control. Before your service logistics are often faced with the task of redistribution of goods between the storage object. MS Dynamics NAV solutions can manage the entire chain mezhskladskih movements, in particular:


  • The creation of the list of goods transported
  • The formation of the qualifying sheet
  • Cargo shipment
  • Acceptance of the goods
  • Settlement of differences
The system is a log of all processing stages of displacement. Special function classification of substandard goods allows us to separate defective products. Because of this, you can always get information on what range and how many attributed to one or another type of marriage. You decide what actions the system should take when it detects non-conforming products of any type.
Delivery of the goods. ERPC Retail  solution serve a full cycle of interaction with suppliers of retail companies by providing tools for more effective implementation of all tasks related to the choice of suppliers and the organization of the procurement process. ERPC Retail solution also can manage all phases of delivery of goods, since the formation of cargo and ending with an analysis of cost and time of complete delivery.
You can control the entire process of transporting goods - organization of delivery, and choosing the best route to confirm the arrival of the goods at destination and accounting discrepancies. 
The functionality of the solution as effective in controlling the movement of goods between the objects storage and delivery of goods under control. you can generate a complete list of nomenclature of positions included in the shipment, expected delivery targets for the different routes (eg, execution time and cost of delivery), choose the best route and the vehicle, and upon completion of delivery, to analyze its effectiveness.
Pricing. ERPC Retail solution allows retail pricing is not only central but also the distribution, where for some of the stores prices are set by the central office, and the rest are independent price policy.
The solution provides for the possibility of pricing for individual stores or groups of shops that can effectively implement a pricing strategy for different categories of stores.
The basis for calculating the retail price can be:
  • Weighted average cost of the goods;
  • The last purchase price;
  • Recommended price provider;
  • Price competition network;
  • Price individual store.
Are common situations when you need to make exceptions in the algorithm for calculating the price for certain goods (for example, to calculate the new price is not on the cost of goods, as well as the price of its nearest competitors.)
Customer loyalty.  ERPC Retail solution supports a vast arsenal of means to increase customer loyalty, which can be divided into permanent and periodic. Permanent means of loyalty - these are different types of discount cards and regular schemes offering discounts, valid in stores. Microsoft Dynamics NAV solutions can manage discount cards and discounts. By means of a periodic increase customer loyalty include different types of promotions.
In addition, the solution automates the management of such tools to attract and retain customers, as the issuance of gift certificates and coupons for a discount. In analyzing the effectiveness of a marketing campaign solution allows not only to assess the growth of sales of promoted products, but also figure out how to be affected by action on the sale of other SKU shop.
Integration with external systems. A necessary condition for stable operation of the business of retail companies - efficient and smooth functioning of jobs of cashiers, the automated weighing systems, security systems, etc. The solution provides ERPC Retail effective data exchange with the cashier's workplace and weighting systems are integrated with all types of bar code equipment and cash (barcode scanners, data terminals, radio terminal, label printers, electronic scales with a seal), with storage equipment, as well as with the latest equipment for contactless identification of goods - RFID.
Integration with external systems allows you to manage transactions such as:
  • Acceptance of goods
  • Placing of goods in stock
  • Inventory of stock and sales area
  • Completion of orders
  • Holiday items
  • Control of product labeling
  • Obtaining information about a product (price, balance, etc.) on the trading floor and in stock